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Customer Financing

3/1/2022

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​A study done by the Deloitte Center for Financial Services appears to indicate that 84% of all consumer financial transactions initiated through digital payments were default payments.  Relevant to customer financing default payments of digital payment transactions are the main method of payment for online shopping utilizing mobile apps and mobile wallets.  If you are a small business owner, you probably know that default payments on eCommerce sites as well as mobile apps/wallets are only expected to increase over the next several years, if the current trends continue.
According to the above-mentioned study, payments made on websites using default payment options accounted for 74% of all such payments.  If you are a small business owner and thinking of offering financing for your customers, you probably know that discretionary payments are a preeminent form of payment and this is only expected to increase. 
Also noteworthy, is that of the 84% of transactions previously mentioned and designated as default payments, approximately 30% were non-discretionary.  So about 54% of default payments are discretionary (that is, not used for such things as rental payments, utility payments, car payments, mortgage payments, etc.).
To the small business owner interested in extending customer financing to increase sales, this is a very optimistic figure (54%) and implies that depending on their ability and willingness to make monthly payments consumers have a significant percentage of their budget available to make consumer purchases, the payments of which are primarily made on online marketplace sites as well as websites.
This is all the more reason why offering payment plans to your customers makes good business sense.
Customer financing has kept pace with technology and the growth in digital commerce continues to transform consumer payment methods.  Providing financing for your customers is a win-win, in which both your customers and you benefit greatly.
Customer financing can position you to close sales which you might otherwise not be able to do.  You can provide flexible monthly payments to your customers, reduce late payment problems and collect your payments on time rather than wasting time and energy pursuing your customers in an attempt to get them to make their monthly payments in a timely fashion. By offering financing to your customers you can enhance your cash flow by increasing your sales and thereby significantly increasing your profitability.
One study indicates that up to thirty percent of consumers would have likely passed on big-ticket items if they had not been offered a six-month payment plan.  Payment options will increase revenue especially in regard to expensive services or products. 
Monthly payment plans can permit consumers to pay for things they very much want, but couldn’t otherwise afford, without maxing out their credit card(s) or paying a large single cash payment with money they just don’t have. 
Offering payment options to your customer will not only increase the average purchase value but can mean the difference between a customer purchasing a product or service, or simply not doing so.  Customer financing gives the small business owner a competitive advantage in the market place and will increase your cash flow and profitability.
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Entrepreneurship and the Free Market Process

12/22/2018

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free market yields strong economy
Most entrepreneurs know a little secret.  The government can’t run the economy. However, some people think the role of government is to be responsible for making sure  the economy rumbles along at an even speed, going neither too fast or too slow. The problem is the economy is made up of many individuals, and not even the government can control what they choose to do.  ​

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Free Enterprise Has Been Propagandized

11/2/2018

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Free Enterprise: alternative accounts receivable financing
Some people would like you to believe that free enterprise hurts the poor.  The opposite is true! Free enterprise lifts people up from poverty. Since the year 1970 the percentage of the world’s population living on the equivalent of less than a dollar a day has fallen by more than eighty percent. 

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Reflection on Entrepreneurship Part 10:  Wealth Creation

10/29/2018

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business wealth creation
​The most essential ingredient in wealth creation is knowledge (and knowledge is a gift of God).  Knowledge leads to surprises which we call innovation because innovations are unmanageable and unpredictable (more about that later).  Innovations by their very nature can’t be managed or planned and innovations create wealth which positively affects culture.

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Reflections on Entrepreneurship Part 9:  Wealth in America

9/22/2018

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Consumer Contract and Receivable Financing
The United States of America has had the most prosperous economy in the world for over a hundred years.  But, why is that?
There are numerous reasons why the above is true; but, one reason is that America places a higher premium on the free market over government control of the market.  However, America has not always operated that way. It was only after the government failed repeatedly to accomplish sustained economic growth, and only after entrepreneurs were given a free hand, that the United States started to develop the most successful economy in the world.
For example, Jacob Astor formed the American Trade Company and created an incredible business marketing furs throughout the world.  It wasn’t long before the government decided they wanted a piece of the fur business, and subsidized their own fur company, run by the self promoting Thomas McKenney.  Although McKenney had the federal government backing him, he lost money every year while Astor continued to be profitable. Finally Congress realized its mistake and stopped subsidizing McKenney.
However, twenty years later in 1840, the government attempted to get into the telegraph business, and in doing so steadily lost money each month.  In 1845 expenditures exceeded revenue by six-to-one, and sometimes by ten-to-one. Deciding there was no value in the telegraph, government turned the invention over to the entrepreneur.
Telegraph entrepreneurs showed the press how stories could be instantly reported over distances of hundreds of miles.  Stock brokers, bankers and insurance companies were shown how they could instantly monitor their investments over long distances.  As the quality of service improved entrepreneurs were instrumental in stringing telegraph lines not only across the country but across the Atlantic Ocean.
The government failed in the telegraph business because incentives for government bureaucrats differ greatly from those of the entrepreneur.  Washington bureaucrats received no profits from their efforts and their losses were passed onto the taxpayer, so there was no incentive to improve service, find new customer or expand to more cities.
However, entrepreneurs like Ezra Cornell, the founder of Western Union did exactly what the government failed to do. He created a cheaper and better service, created more customers and became extremely profitable.  Through the efforts of entrepreneurs like Cornell, just fifteen years after Congress privatized the telegraph, both the costs of construction and the rates for service linking major cities were as little as one-tenth of the original rates established by Washington bureaucrats.
During the 1840s the government also failed in the steamship business.  At this time regular steamship travel began between New York and England, with the government backing ship owner Edward Collins.  Collins was a man more skilled at political lobbying than at business, and while the government funded Collins, Cornelius Vanderbilt started his own steamship company.
Collins didn’t feel a need to improve, or to even provide safe and regular service.  Two of his four ships sank, killing hundreds of people. Apparently his mind set was if he lost money the government would always be there to bail him out.  Vanderbilt on the other hand, cut the costs of steamboat travel, filled his ships with passengers and built and incredibly successful business because unlike Collins he knew if he did not serve his customers well he would lose his business.
You think we would have learned our lesson by now that economic prosperity comes from the energies of entrepreneurs exercising their ingenuity in a free market place, and not from the government; but, have we?  
"Whether you're selling services or products to consumer, consumer receivable or contract financing can be the 'fuel' that you need to bring your business 'engine' to the next level !  Call today at 864-603-3539 to find out more."
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Reflections on Entrepreneurship Part 8: Imagination

9/13/2018

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Entrepreneurship and Imagination
If you don’t get a little excited, at least once in awhile, about a wild and crazy brainstorm you’ve just had, you’re probably not going to rank very high on the imagination scale for entrepreneurs.  Think of the most outlandish idea you have ever had, and then ask yourself if you had persevered in promoting that idea if you would have succeeded.

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Reflections on Entreprenuership Part 7: Capitalism and Reality

8/15/2018

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When I was in sixth grade back in 1960, I was taught that socialism was a viable alternative for certain countries at certain times in their economic development, and just because capitalism worked well in America, we should not believe it would work everywhere in the world.  I liked my sixth grade teacher. He intended well; but, what he was teaching us, as I discovered later in life did not correspond to reality. He was a great guy and during recess he taught us how a backfield was intended to function with a quarterback, a fullback and two halfbacks.  Like the game of football, the world has changed; but, common sense is still common sense and reality is reality.

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Reflections on Entrepreneurship Part 6: Intelligence

7/11/2018

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Entrepreneurship and Intelligence
I did my undergraduate studies in psychology.  For some reason, I was fascinated by IQ tests. I was intrigued by the concept of measuring a person’s intelligence.  I quickly learned three things about IQ tests:

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Reflections on Entrepreneurship Part 5 : Capitalism, World Poverty, and What Makes It Work

7/6/2018

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“Intellectuals” in America around the 1920’s through the 1930’s somehow came to believe that capitalism was an inherently flawed economic system.  Capitalism was thought to somehow constrain the economic well being of the populace and thereby to suppress freedom. The remedy to this imagined problem was viewed to be a greater amount of calculated government authority.

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Reflections on Entreprenuership Part 4: Risk

6/25/2018

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Entrepreneurship and Risk
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Recently some friends asked me what I did.  I explained that twenty-two years ago I started a small business as a consultant in the factoring industry.  From there I expanded into actively investing in the stock market. I continued to grow my business by purchasing REOs from banks, and having them remodeled and sold.  Eventually I grew into financing residential construction projects.

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The 76th Infantry Division - A Memorial Day Tribute

5/27/2018

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The Ardennes Counteroffensive was the last major German offensive campaign on the Western Front during World War II.  It took place from December 16th 1944 until January 25th 1945. The Germans intended to split the Allied lines, encircle the Americans, and destroy four Allied armies.  The Germans desperate surprise attack, although not successful in outflanking the Americans did succeed in bulging the German front lines. While the Germans referred to this offensive as Operation Watch on the Rhine, it came to be popularly known as the Battle of the Bulge.

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Reflections on Entrepreneurship Part 3: Vision

5/15/2018

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Entrepreneurship and Vision
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​Continue on towards what?  Towards one’s goals? W. Edwards Deming taught something to the effect that goal setting in business and then working to achieve those goals is like trying to drive your car while looking through the rear view mirror.  I believe what Deming is trying to get people to see is that the world is changing so rapidly that attempting to persevere through the adversities of any business environment is like trying to hit an ever moving target which is constantly redefining itself.  If you don’t think the world is changing so fast that goal setting in the traditional sense is lacking in intuitive necessity, just look at the intraday and interday action of the stock market.

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Reflections on Entrepreneurship Part 2: Failure

5/14/2018

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The Entrepreneur and Failure

launching an idea for your new company requires financing
I suspect at some point in time it becomes self-evident to successful entrepreneurs that past failures have been their very best friends in life.  As a sophomore in high school I enjoyed advanced geometry as much as any subject I studied and probably spent about two hours every night doing homework.

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Reflections on Entrepreneurship Part 1: Definition

4/21/2018

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In order to benefit the business community, we are officially starting a series on entrepreneurship.  Please stay tune to what's to come!
Entrepreneurship:  A Definition
​What is entrepreneurship?  One definition I came across spoke of entrepreneurship in terms of a capacity and willingness to start a business relevant to the risks involved in doing so. I believe this is an adequate understanding of what entrepreneurship is.  It does however raise the question as to what defines capacity and willingness, and the definition also raises further questions relevant to the nature of risk.What is entrepreneurship?  One definition I came across spoke of entrepreneurship in terms of a capacity and willingness to start a business relevant to the risks involved in doing so. I believe this is an adequate understanding of what entrepreneurship is.  It does however raise the question as to what defines capacity and willingness, and the definition also raises further questions relevant to the nature of risk.

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Consumer Receivable Financing and the Economy

3/9/2018

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consumer receivable financing and the economy
Is there any doubt that after a little over one year into President Trump’s first term in office that our nation’s economic outlook has dramatically improved?  Animal spirits are high, incomes are improving, joblessness is declining and realism is slowly triumphing over foolish skepticism.

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Vocational Training School Finance Program

2/20/2018

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Vocational or trade school finance program
​Are you an administrator at a vocational or trade school?  Do you want to increase your enrollment?  Consumer receivable financing program for your potential students could be a way for you to help you increase your enrollment and thereby help your students succeed.

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How your business can benefit from accounts receivable financing for consumer contracts

2/8/2018

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Business can benefit from Accounts Receivable financing for consumer contracts
​Starting a small business is like a dream come true for many entrepreneurs. However, maintaining success is the real challenge. Hundreds of companies fail every year because of lack of investment. They do not have enough money to manage the project and meet the demands of their customers. It results in closure of the company. The business owners do not know that there is a solution for every problem. All they have to do is look around. The accounts receivable financing for consumer contracts can solve all the investment and payment related issues that small business organizations might have been dealing with. 

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Gaining A Competitive Edge Through Installment Contract Financing

1/8/2018

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Amazon.com recently started its innovative Amazon Key service.  Thirty-seven major metropolitan areas within the United States now can receive packages from Amazon inside their front doors.  All these Prime member customers have to do is to install smart locks equipped to provide single-use entry codes for packages to be delivered directly to their homes.

By the way, Wal-Mart has the same type of idea. In September, Walmart stated it is in the process of testing the delivery of groceries directly to a customer’s refrigerator.  This will be accomplished with a smart-lock pass code and home-security cameras, thus allowing the home owner to monitor the procedure inside their home.

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New Year Resolution

12/21/2017

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Customer financing for gym membership and exercise equipment
As you know, this is the time of year when most everyone indulge in extra helping of food and drinks.  Did you know that the average person eat more than 7,000 calories just on Christmas Day alone?  Year after year, the number one New Year’s resolution is either weight loss or be fit and healthy.  One research mentioned a 315% increase in searches for “gyms” or fitness related terms.  

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Tax Cuts and Retail Installment Contract Financing

11/27/2017

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What has been missing from our economy in recent years?  The answer is quite simple.  In a word, what has been missing is GROWTH!

Businesses which offer the following types of products or services to consumers will benefit from the new legislation in proportion to their ability to offer creative financing to their customers through such services as consumer receivables financing (retail installment contract financing):

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Liquidity and the Factoring of Consumer Contracts

8/14/2017

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In a social setting, I am sometimes asked, “What is it that you do?”  I usually reply something to the effect of, “Well, I own a brokerage business in the factoring industry”. I try to keep my explanation as simple as possible. The person to whom I am speaking usually nods their head politely, and we move onto another topic.

However, if the person to whom I am talking is a business owner and sells products or services to consumers, I will ask if he needs financing for his subprime customers. Usually the business owner has financing available through a retail installment contract for his "A" credit customers, or his "A" credit customers can easily find consumer financing on their own.  But usually I hear that there is not financing available for his/her less creditworthy customers.

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Accounts Receivable Factoring and Amazon:  Part II

7/28/2017

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If you are a small business owner retailing consumer products or services and you are not offering consumer receivable financing to your subprime as well as prime credit rated customers you are at a considerable disadvantage in today’s marketplace.  Even as our economy at the time of this writing, is in the eighth year of expansion, the retail industry itself is facing an existential crisis.  For example, the parent company of both Sears and Kmart stores, Sears Holdings, said recently that it had ”substantial doubt” as to its survival prospects.  This is due largely to the fact that it has lost more than ten billion dollars over the last six years.

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Liquidity, Cash Flow and Consumer Contract Financing

6/22/2017

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What exactly is liquidity and cash flow and how does it relate to consumer contract financing?  In a certain sense liquidity has to do with a business’s ability to convert non-cash assets to cash or to otherwise obtain cash to address specific obligations.  The prudent entrepreneur is always about the business of appraising current amounts of liquid assets as they relate to future cash flows.  Business owners who work directly with consumers, providing products and/or services may not be aware that the consumer notes which they hold, for example, in the form of a retail installment contract, may be in effect, a very liquid asset.

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“Mom and Pop” Financing for their Customers

4/10/2017

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​The renegotiation of trade agreements and/or the use of tariffs could result in consumer prices for goods and services increasing dramatically.  Unfortunately, this would probably have a greater negative effect on poorer Americans than on richer Americans.  It will be interesting to see if there will be a role for wage subsidies, tax credits and retraining programs for those Americans who will have seen their jobs displaced by automation or globalization.  Whatever scenario plays out, small and medium sized businesses which offer products or services directly to consumers will have to provide ever increasing creative financing for their customers, as consumer prices are bound to increase as tariffs are employed and as trade agreements are negotiated.

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Accounts Receivable Factoring and Amazon

1/24/2017

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Amazon’s primary objective has been to have a foothold in every aspect of our lives.  It’s monumental growth has increasingly brought their objective into clearer focus.  
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